How Flooring & Carpet Shopping at Home Works
At some stage during your carpet shopping, your chosen retailer will need to visit your home or office, so you can see how your chosen flooring will look in your home and to give you an estimate based on your room sizes and requirement. This is why we think flooring & carpet shopping at home is a convenient and practical way of choosing stylish affordable carpet and flooring for your home or office. Stewart Groom offers a shop at home shopping service for carpets, vinyls, laminates and engineered wood in Leicester, Rugby, Northampton and surrounding areas.
With our flooring and carpet shopping at home service, we can work around you and your schedule, with appointments available in the daytime, evenings and even Saturday mornings. and you can shop in the comfort of your own home (of office). At a home visit we can discuss your flooring needs and answer all your questions about the products and the carpet fitting. In most situations we can also provide you a verbal quote there and then. There are four simple steps:
- Book a home (or office) visit to discuss your carpet and flooring needs.
Either complete our home consultation form, give us a call on 01788 860002 or click here to send email. Visits are free, with no obligation and can be arranged for daytime, evening or even Saturday mornings.
- Samples & Quote
On the pre-arranged date and time we will bring a wide selection of carpet and other flooring samples, measure up, discuss any special requirements and give you a verbal quote for your new flooring. You are welcome to keep the carpet and flooring samples for a few days or request more samples. We think it is really important that you can carefully consider your carpet and flooring choices so we never pressurise you into making a decision there and then. Written quotes can also be provided on request.
- Arrange Carpet Fitting or Floor Laying
Once you have decided which carpet or flooring you would like, just confirm your order and pay the deposit requested. We will order the carpets/flooring chosen and arrange fitting by our own qualified carpet fitters and/or floor layers at a convenient time.
- After Sales Service
Once your flooring is finished and you are completely satisfied we will ask for the final payment. It is important to us that you love your floor, the success of our business is build on our customers recommending us to their friends. As part of our after sales service we are happy to come and stretch your carpet any time in the first 12 months after fitting at no extra charge. We know that occasionally new carpets will stretch, so as part of our after sales service we are happy to come and stretch your carpet any time in the first 12 months at no extra charge. If you want to know more about why carpet stretches and why you should get it sorted quickly please read our blog article here. We are also happy to answer any of your questions regarding the care of your new floor. Just pick up the phone and call us we have been around for 20 years and we are planning to stay, so please do not hesitate to call with any after sales questions.